We are looking for a customer-focused and enthusiastic Customer Relationship Executive (CRE) to manage customer interactions, follow up with leads and existing customers, and ensure a positive customer experience throughout the sales and after-sales journey.

Key Responsibilities:

- Handle customer enquiries through calls, WhatsApp, and other communication channels.

- Follow up with prospective and existing customers.

- Coordinate with the sales team to ensure timely customer responses.

- Maintain accurate customer records and follow-up details.

- Schedule and coordinate customer appointments and test drives.

- Handle customer feedback, queries, and complaints professionally.

- Support customer retention and relationship-building activities.

- Conduct follow-up calls after vehicle delivery to ensure customer satisfaction.





- Coordinate with service and other departments whenever required.

- Prepare daily/weekly customer follow-up and conversion reports.

- Maintain confidentiality and accuracy of customer information.

Requirements:

- Graduate in any discipline.

- 0–3 years of experience in automobile, customer service, sales, or a related field preferred.

- Valuable communication and interpersonal skills.

- Customer-oriented attitude with strong follow-up skills.

- Basic knowledge of MS Office and CRM software.

- Ability to work effectively in a team.

- Malayalam and English communication skills are preferred.

Pay: From ₹20,000.00 per month

Work Location: In person

📌 Customer Relationship Executive (Thrissur)
🏢 Bridgeway group
📍 Thrissur