Customer care Manger - service (Automobile / Automotive) (Vadapalani)

Customer care Manger - service (Automobile / Automotive) (Vadapalani)

02 Oct
|
Unidos Technology
|
Vadapalani

02 Oct

Unidos Technology

Vadapalani

Role : Customer care Manager - service

Key Responsibilities:

Manage customer care activities related to service operations.

Handle customer complaints, escalations, and service-related concerns.

Coordinate with Service Advisors, Technicians, and Workshop teams for issue resolution.

Ensure high customer satisfaction and timely complaint closure.

Monitor customer feedback and implement corrective actions.

Conduct post-service follow-ups and maintain customer records.

Track customer satisfaction scores and prepare service reports.

Ensure adherence to service quality standards and processes.

Guide and support the customer care/service team.

Location : Barani (Vadapalani),Arumbakkam,Nandambakkam

Pay: ₹300,000.00 - ₹400,000.00 per year

Advantages

- Provident Fund

Work Location: In person

📌 Customer care Manger - service (Automobile / Automotive) (Vadapalani)
🏢 Unidos Technology
📍 Vadapalani

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