Customer Care Executive – BPO

Location: Jaipur, Rajasthan

Job Type: Full-time

Shift: Rotational shifts / rotational week-offs

Experience: Freshers & experienced candidates

Key Responsibilities:

- Handle customer queries through calls, emails, or chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate customer information and update records.
- Follow company policies, processes, and quality standards.
- Achieve daily/weekly/monthly performance targets.
- Escalate complex issues to the concerned team when required.
- Maintain qualified communication and customer satisfaction.

Eligibility:

- Minimum 12th pass / Graduate preferred.
- Good communication skills in Hindi and English.
- Basic computer knowledge.
- Comfortable working in rotational shifts, including night shifts if required.
- Freshers can apply; BPO/customer-service experience is an advantage.

Skills Required:

- Good verbal and written communication
- Customer handling
- Problem-solving
- Basic MS Office/computer skills
- Ability to work under targets and in a team

📌 Customer Care Executive (Jaipur)
🏢 TP
📍 Jaipur