Customer Care Executive (CCE) (Bhubaneswar)

Customer Care Executive (CCE) (Bhubaneswar)

02 Oct
|
Panda Retail
|
Bhubaneswar

02 Oct

Panda Retail

Bhubaneswar

# Retail Sales Executive – Ladies Handbags & Luggage

Job Summary

We are looking for an energetic and customer-focused Retail Sales Executive to join our team specializing in ladies' handbags, luggage, travel bags, backpacks, wallets, and related accessories. The candidate will be responsible for assisting customers, understanding their requirements, recommending suitable products, achieving sales targets, maintaining attractive product displays, and providing an excellent in-store shopping experience.

### Key Responsibilities

- Welcome customers and understand their handbag, luggage, or travel requirements.
- Recommend products based on customer preferences, budget, style, size, and usage.
- Explain product features, materials, quality, capacity, warranty, and pricing.
- Demonstrate luggage features such as wheels, handles, compartments, locks, and expandable sections.
- Achieve daily, monthly, and quarterly sales targets.
- Promote upselling and cross-selling of handbags, luggage, wallets, backpacks, and travel accessories.
- Maintain attractive and organized product displays and ensure proper visual merchandising.
- Keep shelves and displays adequately stocked and neatly arranged.
- Handle customer questions, complaints, exchanges, and returns professionally.
- Assist customers with billing, payments, and POS transactions.
- Monitor stock levels and coordinate with the store/inventory team for replenishment.
- Keep the showroom clean, organized, and customer-ready.
- Inform customers about new arrivals, promotions, discounts, and offers.
- Build strong customer relationships and encourage repeat purchases.
- Maintain accurate sales and stock-related records.




- Follow company policies, store procedures, and customer-service standards.

### Requirements

- Minimum 12th pass; graduation is an advantage.
- Previous experience in retail sales, handbags, luggage, fashion, lifestyle, or accessories is preferred.
- Freshers(Minimum Graduation) with good communication and a strong interest in retail sales may also apply.
- Good communication and interpersonal skills.
- Customer-friendly and confident personality.
- Ability to understand customer needs and recommend appropriate products.
- Target-oriented and willing to work on sales incentives.
- Basic knowledge of POS/billing systems is an advantage.
- Well-groomed and skilled appearance.
- Willingness to work on weekends and during busy shopping periods.

### Key Skills

Retail Sales | Customer Service | Handbag & Luggage Knowledge | Product Demonstration | Upselling | Cross-selling | Communication | Negotiation | Visual Merchandising | POS/Billing | Stock Management | Target Achievement

### Compensation & Benefits

- Competitive salary based on experience.
- Attractive sales incentives.
- Performance-based bonuses.
- Training and product knowledge development.
- Career growth opportunities.

Job Type: Full-time

Department: Retail Sales

Industry: Handbags, Luggage & Travel Accessories

Experience: 0–3 years / Experienced candidates welcome

Location: Janpath

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits

- Paid sick time
- Provident Fund

Application Question(s):
- What's your Last drawn salary in CTC?

Experience:
- Sales: 1 year (Required)

Language:
- Odia,hindi (Preferred)

Work Location: In person

📌 Customer Care Executive (CCE) (Bhubaneswar)
🏢 Panda Retail
📍 Bhubaneswar

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