Customer Assistance Manager_Business Loans-Hardship Assistance Unit_Vadodara - Manage customer assistance specifically for business loans within the hardship assistance unit.

- Handle customer queries and provide support related to loan hardship cases.
- Coordinate with internal teams to facilitate resolution of customer issues.
- Ensure compliance with financial regulations and company policies in loan assistance.
- Maintain records and documentation related to customer interactions and loan assistance.
- Work closely with the banking and financial services team to improve customer experience.
- Requires strong communication and customer service skills.
- Role involves managing sensitive financial information and assisting customers in distress.
- Likely requires experience in banking or financial services, especially in loan management.
- The position is based in Vadodara and involves working in a structured financial workplace.

📌 Customer Assistance Manager - Business Loans Hardship Assistance (Vadodara)
🏢 Kotak Mahindra Bank
📍 Vadodara