Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : ServiceNow IT Operations Management (ITOM)
Valuable to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
In the role of Implementation specialist, a typical day involves overseeing the technical vision and architectural framework of bespoke software projects. This position requires guiding teams through the entire lifecycle of software development, from initial design concepts to final delivery. The role emphasizes establishing and maintaining high standards for development practices, ensuring that solutions are scalable, performant, and aligned with the strategic goals of the organization.
Collaboration and leadership are central, as the lead coordinates efforts across multiple teams to drive successful project outcomes.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Drive continuous improvement initiatives to enhance development processes and team productivity.
- Mentor and support junior team members to foster professional growth and skill development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Operations Management (ITOM), CMDB.
- Strong knowledge of IT operations management principles and best practices, service mapping, event management.
- Experience in designing scalable and high-performance software architectures.
- Ability to lead technical discussions and make informed decisions on software design and implementation.
- Familiarity with integration techniques and tools within the ServiceNow platform.
- Skilled in troubleshooting complex technical issues and providing effective solutions.
Additional Information
- The candidate should have minimum 5 years of experience in ServiceNow IT Operations Management (ITOM).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
📌 Custom Software Engineering Lead (Bengaluru)
🏢 Accenture in India
📍 Bengaluru
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