02 Oct
|
eTeam
|
Bengaluru
Hiring freshers and 6month exp can apply for HR VOICE SUPPORT CSR ROLE
BANGALORE graduation needed latest ONLY 2024 to 2026 pass out international voice support
BPO VOICE INTERNATIONAL VOICE CAN APPLY excellent communication skills
Interview mode VIRTUAL
QUALIFICATION
ONLY BA/B.COM /BBA /BMS /BCA ONLY can apply
NOT HIRING BTECH BE OR BSC only latest graduates or 12th pass can apply
POST GRADUATION MBA CAN APPLY
Job Responsibilities / Authorities
- Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool
- Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes
- Walk customers/ Provide navigational support on self service portal
- Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines
- Place outbound calls to customers when required in line with Client / Company guidelines
- Work productively whilst maintaining exceptional call/data quality standards in line with targets
- Contribute to the team through open and regular communication with peers / supervisors
- Adhere to all company or departmental policies and procedures (personnel and operational)
- Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process
- Maintain regular and punctual attendance in line with company policies and procedures
- Minimize customer complaints and escalations by providing exceptional service and call control
Experience Profile
- Prior international BPO work experience preferred
ONLY BA/B.COM /BBA /BMS /BCA ONLY can apply NOT HIRING BTECH /BE OR BSC
MBA CAN also APPLY
📌 CSR Role-Freshers Latest pass out Bangalore Can apply (Bengaluru)
🏢 eTeam
📍 Bengaluru