Sales Person se order/dispatch ki details confirm karna.
Dispatch
Manager se coordinate karke party-wise maal dispatch karwana. Pending orders aur dispatch status ka regular follow-up karna. Dispatch ke baad Bilti/LR, Transport details party ko share karna. Undelivered/short/excess/damage shipment ka follow-up karna. Parties ko Invoice/Bill, Bilty/LR, Credit Note, Debit Note etc. timely share karna. Party ki billing requirements aur documentation verify karna. Bill mein kisi correction/discrepancy hone par concerned team se coordinate karna.
Party
Account & Payment Follow-up Parties se regular communication maintain karna. Hisab/ledger match karna aur outstanding amount verify karna. Due payments ke liye payment reminder bhejna aur follow-up calls karna. Payment receive hone ke baad accounts team se confirmation lena. Outstanding, overdue aur pending payment ki report maintain karna.
Sales
Person, Dispatch, Billing aur Accounts team ke beech coordination.
Sales
Person ke orders ki status tracking.
Customer ki queries/requirements ko concerned department tak communicate karna. Pending orders, payment aur dispatch issues ko timely resolve karwana. Existing parties ke saath regular professional communication maintain karna.
Customer complaints, returns, replacement aur shortage-related issues ka follow-up. Customer feedback ko management/sales team tak communicate karna. Significant customers ke orders aur requirements ka proper record maintain karna.
Daily MIS / Reporting Daily Order Pending Report maintain karna.
Note/Return/Replacement ka record maintain karna. Management ko daily/weekly CRM status report dena. Pending orders ka follow-up. Pending dispatch ka follow-up. Pending bill/bilty/credit note ka follow-up. Payment, return, replacement aur claim ka follow-up. Party-wise pending activities ko track karke closure karna.