Job Description Position type : fully remote Employee location: India Contractual framework : local employment contract set up through an Employer of Record (EOR) Weekly working hours : Monday to Friday, 9:00 AM–12:30 PM and 2:00 PM–5:30 PM (Paris time, CET/CEST) — i.e. 35 hours per week Working languages : French and English JOB DESCRIPTION – Contact customers and follow up with agents and customers on their orders – Plan and organise deliveries – Manage complete multimodal transport files — from booking to invoicing to sending the documents required for the shipment of goods, across all modes (sea, air, road): • Coordination with carriers and agents (sea, air, road) • Liaison with the warehouse for the receipt of goods • Preparation of multimodal transport documents (Air Waybill, Bill of Lading, CMR consignment note, etc.) • Verification and transmission of customs documents • Verification of the conformity of transport documents with ADR / IMDG / IATA regulations • Follow-up of transit operations and management of transfers between modes • Processing of transport-related claims • Handling shipping cost billing differences on shipments • Invoicing of files taking into