Company Description Listening Diary is an online platform offering a safe, anonymous space where individuals can speak with real humans and share their thoughts without judgment. The service focuses on emotional support and active listening, helping people feel heard and understood.

Listening

Diary values confidentiality, empathy, and respect, creating a welcoming environment for users from diverse backgrounds. Team members contribute to a mission-driven platform that prioritizes mental well-being and genuine human connection.

Role Description This is a full-time remote role for a Content Creator and Social Media Marketing Expert. In this role, you will plan, create, and publish engaging content across social media channels and other digital platforms to promote Listening Diary’s services and values.

You will manage social media calendars, write copy for posts and campaigns, design or coordinate visual assets, and monitor community interactions to maintain a supportive and inclusive brand voice. Day-to-day tasks include analyzing performance metrics, optimizing content for reach and engagement, collaborating with team members on campaign ideas, and staying current with trends in mental health conversations and digital marketing. You will also help develop content strategies that highlight Listening Diary’s mission of providing safe,



anonymous, human-to-human support.

Qualifications

- Robust content creation skills, including writing clear, empathetic copy and developing multimedia content suited for social platforms.
- Experience in social media marketing, including managing accounts, planning campaigns, and increasing engagement across major platforms.
- Ability to develop content strategies aligned with brand values, audience needs, and growth objectives.
- Competence in basic design or use of creative tools (e.g., Canva, Adobe tools) to produce visually appealing posts and assets.
- Skill in analyzing social media and web metrics, interpreting data, and adjusting content or campaigns based on performance insights.
- Excellent written and verbal communication skills, with a sensitive, inclusive approach to topics related to mental and emotional well-being.
- Strong organizational and time management abilities to handle multiple projects and deadlines in a remote environment.
- Prior experience in digital marketing, community management, or content creation for mission-driven or mental health-focused services is beneficial.
- Bachelor’s degree in Marketing, Communications, Psychology, or a related field, or equivalent practical experience.

📌 Content Creator And Social Media Marketing Expert (India)
🏢 Listening Diary
📍 India