Senior Commercial Executive – Sales Commercial

Company: Mehta Cosmetics Private Limited

Location: Naraina, Recent Delhi, Delhi, India

Department: Sales Commercial / Commercial Operations

Employment Type: Full-Time

Experience: 4–7 Years

Industry Preference: FMCG / Cosmetics / Personal Care / Consumer Products

About Mehta Cosmetics Private LimitedMehta Cosmetics Private Limited is a product-based Personal Care and Cosmetics manufacturing company operating in the General Trade market.

As we continue to scale our business, we are strengthening our Sales Commercial function to build a robust, process-driven, and data-oriented commercial operation supporting our Sales, Distribution, Finance, Warehouse, and Dispatch functions.

We are looking for a Senior Commercial Executive – Sales Commercial who can independently manage and control the day-to-day commercial operations associated with Sales and General Trade business.

The ideal candidate should have strong hands-on experience in Sales Order Management, Distributor/Dealer Coordination, Invoicing, Dispatch Coordination, Sales MIS, Commercial Documentation, Claims/Returns, and Sales Commercial reconciliation, preferably within FMCG, Cosmetics, Personal Care or a similar high-volume consumer products environment.

Key Responsibilities

- Sales Order Management
- Manage the complete lifecycle of sales orders received from distributors, dealers, sales teams and other business channels.
- Receive, verify, process and monitor sales orders in the ERP/SAP system.
- Validate customer master, product/SKU, quantity, pricing, schemes, discounts and applicable commercial terms before order processing.
- Ensure orders are processed within defined TAT and commercial controls.
- Monitor pending, partially processed, blocked and cancelled orders.
- Coordinate with Sales, Warehouse, Dispatch and Finance teams to resolve order-related issues.
- Ensure there is no unnecessary order backlog due to commercial/process-related delays.
- Maintain proper documentation and audit trail for sales orders.

- General Trade & Distributor Commercial Operations

- Manage day-to-day commercial coordination with distributors/dealers under the General Trade business.
- Coordinate with the Sales Team regarding distributor orders, order status, pricing, schemes, discounts,



credit limits and commercial requirements.
- Ensure distributor/customer transactions are processed as per approved company policies.
- Validate distributor-wise commercial terms and applicable schemes before billing.
- Coordinate with Sales for resolution of order discrepancies and commercial queries.
- Monitor distributor-level commercial issues and ensure timely closure.
- Support the Sales Team in maintaining smooth order-to-cash operations.

- Sales Invoicing & Billing Coordination

- Coordinate with the Finance/Accounts and Sales teams for accurate and timely generation of sales invoices.
- Verify invoice details including:
- Customer/distributor
- GST details
- Billing and shipping address
- SKU/product
- Quantity
- Rate
- Discount
- Scheme
- Tax
- Freight/other applicable charges
- Ensure billing is aligned with approved price lists and commercial terms.
- Identify and rectify billing discrepancies before dispatch wherever possible.
- Coordinate on invoice amendments, cancellations, credit notes and debit notes as required.
- Ensure proper documentation of all commercial transactions.

- Pricing, Schemes & Commercial Controls
- Maintain and update approved price lists, customer/distributor pricing and commercial master data.
- Coordinate implementation of approved schemes, discounts and promotional offers.
- Verify that the correct price and scheme are applied during order processing and billing.
- Highlight unusual pricing, unauthorized discounts or commercial deviations to the concerned authority.
- Maintain records of scheme structures and customer-specific commercial terms.
- Coordinate with Sales and Finance for clarification and approval of commercial exceptions.

- Dispatch & Order Fulfilment Coordination

- Coordinate with Warehouse, Dispatch, Logistics and Sales teams for timely fulfilment of customer orders.
- Monitor order status from order receipt through billing and dispatch.




- Track pending orders and identify reasons for delay.
- Coordinate resolution of stock, documentation, billing and transportation-related issues affecting dispatch.
- Monitor dispatch against orders and ensure proper documentation.
- Support the Sales Team with real-time order/dispatch status.
- Maintain pending-order and dispatch-related MIS.

- Sales Claims & Commercial Adjustments

- Coordinate processing of customer/distributor sales returns.
- Verify return documentation and commercial validity before processing.
- Coordinate with Sales, Warehouse, Quality and Finance for return approvals and settlement.
- Process/coordinate credit notes and debit notes as per approved process.
- Maintain records of distributor/customer claims.
- Track pending claims and ensure timely resolution.
- Analyse recurring claim/return issues and highlight them to management.

- Sales MIS & Commercial ReportingPrepare and maintain regular Sales Commercial MIS, including:

- Daily sales order report
- Pending order report
- Order processing status
- Billing report
- Dispatch report
- Distributor-wise sales
- Customer-wise sales
- SKU-wise sales
- Primary sales MIS
- Sales return report
- Credit/Debit Note report
- Scheme/discount report
- Outstanding commercial issues
- Order-to-dispatch TAT
- Pending commercial approvals
- Distributor/customer-wise commercial analysis
- Ensure accuracy and timely circulation of MIS to relevant stakeholders.
- Identify unusual variances, gaps and exceptions in sales/commercial data.
- Provide actionable commercial data to Sales and Management.

- Coordination with Cross-Functional TeamsThe role will work closely with:

Sales → Commercial → Finance/Accounts → Warehouse → Dispatch → Logistics → Customer/Distributor

Responsibilities include

- Resolving order and billing issues.
- Coordinating order fulfilment.
- Managing commercial queries.
- Ensuring timely dispatch.
- Resolving customer/distributor discrepancies.
- Supporting reconciliation.
- Ensuring adherence to approved commercial processes.

Employment Type Full-Time, On-Site

Interested candidates can apply at [email protected] with their updated CV highlighting relevant FMCG / Cosmetics / Personal Care Sales Commercial experience.

📌 Commercial Executive (New Delhi)
🏢 Mehta Cosmetics
📍 New Delhi