Job Summary The candidate will be responsible for regular follow-ups with customers, monitoring outstanding invoices, coordinating with Sales and Accounts teams, resolving payment-related issues, and maintaining accurate collection records.

The ideal candidate should have strong communication and follow-up skills, good knowledge of receivables, and the ability to handle customer interactions professionally.

Key Responsibilities

- Monitor customer outstanding balances and ageing reports.
- Follow up with customers through calls, emails, and meetings for timely payment.
- Maintain regular communication with customers regarding pending invoices and payment commitments.
- Prepare and share outstanding statements and payment details with customers.
- Track promised payment dates and ensure timely follow-up.
- Coordinate with the Accounts team for invoice reconciliation and payment allocation.
- Identify overdue accounts and escalate critical cases to management.
- Resolve customer queries related to invoices, credit notes, payments, and account statements.
- Coordinate with the Sales team regarding customer payment issues and outstanding amounts.
- Maintain accurate records of customer commitments, follow-ups, collections, and escalations.
- Prepare daily, weekly, and monthly collection reports.
- Monitor ageing of receivables and take proactive action on overdue accounts.




- Visit customers when required for payment follow-up and account reconciliation.
- Assist in resolving disputes that may delay payments.
- Ensure collection targets are achieved within the assigned timelines.
- Support management in improving the overall receivables and collection process.

Required Qualifications

- Graduate in Commerce, Finance, Business Administration, or a related discipline.
- 2–5 years of experience in collections, accounts receivable, credit control, finance, or customer payment follow-up.
- Experience in B2B collections will be preferred.
- Good understanding of invoices, receivables, ageing, reconciliation, and payment cycles.
- Excellent verbal and written communication skills.
- Strong negotiation and follow-up skills.
- Ability to handle difficult or delayed-payment situations professionally.
- Positive working knowledge of MS Excel.
- Experience with ERP/accounting software such as SAP, Tally, Oracle, or similar systems will be an advantage.
- Willingness to travel for customer visits when required.

Key Skills

B2B Collections | Accounts Receivable | Payment Follow-up | Outstanding Management | Ageing Analysis | Customer Handling | Account Reconciliation | Credit Control | MIS Reporting | MS Excel | Negotiation | Communication | Follow-up

Pay: ₹300,000.00 - ₹500,000.00 per year

Work Location: In person

📌 Collection Executive (Chennai)
🏢 Thazar Services
📍 Chennai