Better Works HR is looking for a client relations candidate for an interior design and wallpaper firm in Mumbai.

We are looking for a confident, organised and sales-driven professional to manage incoming customer enquiries and convert qualified leads into business.

This is primarily an inbound sales and client relationship role — not a traditional cold-calling position.

What you’ll do

- Handle incoming leads from our website, WhatsApp, Instagram, ads and referrals
- Understand client requirements, budgets, timelines and design preferences
- Present Space of Joy’s wallpaper, customisation and premium wall-finish solutions
- Recommend suitable products and designs
- Follow up consistently on enquiries, quotations and shortlisted options
- Maintain accurate lead and follow-up information in the CRM
- Handle pricing conversations and objections confidently
- Work towards monthly sales and conversion targets
- Coordinate with design, production, accounts, site measurement and installation teams




- Own every lead from first enquiry until conversion or closure

Who we’re looking for

- 2–5 years of experience in inbound sales, inside sales, client servicing, relationship management or premium retail
- Excellent English and Hindi communication
- Robust follow-up and closing skills
- Comfortable discussing pricing and asking for the sale
- Organised, proactive and target-oriented
- Interest in interiors, design or premium lifestyle products

Experience in interiors, furniture, home décor, modular kitchens, luxury retail, furnishings, tiles, lighting, real estate or similar industries is preferred, but wallpaper experience is not mandatory.

Most important quality: Ownership.

We’re looking for someone who treats every genuine enquiry as a business opportunity and takes responsibility for moving it forward.

Interested candidates can apply/share their CV with [email protected]

📌 Client Relations Specialist (Mumbai)
🏢 Better Works HR
📍 Mumbai