Job Title: Café Manager
Department: Operations
Industry: Food & Beverage / Café
Job Summary
We are looking for an energetic and responsible Café Manager to oversee the day-to-day operations of the café, ensure excellent customer service, manage staff, control inventory, and maintain quality and hygiene standards.
Key Responsibilities
- Manage daily café operations and ensure smooth functioning.
- Supervise, train, and motivate café staff.
- Ensure excellent customer service and handle customer feedback or complaints.
- Monitor food and beverage quality, presentation, and service standards.
- Manage inventory, stock levels, ordering, and wastage control.
- Coordinate with suppliers and ensure timely availability of required materials.
- Handle cash, billing, daily sales reports, and basic financial records.
- Ensure cleanliness, hygiene, and food-safety standards are maintained.
- Prepare staff schedules and manage attendance and shift allocation.
- Monitor sales performance and implement strategies to improve revenue.
- Ensure café equipment and facilities are properly maintained.
- Follow company policies, SOPs, and safety procedures.
- Prepare daily/weekly operational reports for management.
Required Skills & Qualifications
- Any degree or diploma
- 2–5 years of experience in any stream
- café, restaurant, hotel, or food & beverage operation experience is advantage
- Solid leadership and team-management skills.
- Good communication and customer-service skills.
- Basic knowledge of inventory, billing, and cash handling.
- Good problem-solving and decision-making abilities.
- Ability to work under pressure and manage multiple tasks.
- Basic computer knowledge, including MS Office/POS systems.
Pay: ₹20,000.00 - ₹23,000.00 per month
Work Location: In person
📌 CAFE MANAGER (Madurai)
🏢 SFLPL
📍 Madurai