Welling Homeopathy Clinics is looking for a Business Development Manager to manage and convert our online consultation leads into patients who start treatment.
This is a sales and patient conversion role , not a digital marketing role.
What you will do
- Speak with prospective patients who enquire through our online channels.
- Follow up with patients after their consultation with our doctors.
- Understand their concerns, questions and reasons for hesitation.
- Explain the treatment process, fees and next steps.
- Handle objections and build confidence.
- Follow up systematically with interested prospects.
- Convert qualified leads into patients who start treatment.
- Maintain lead and follow-up records in our CRM.
- Track conversion and revenue targets.
- Coordinate with doctors when a patient needs further medical clarification.
What this role is NOT This is NOT a Digital Marketing or Performance Marketing position.
You will not be responsible for:
- Running Meta or Google Ads
- SEO
- Social media management
- Content creation
- Generating advertising campaigns
Our marketing activities generate the enquiries.
Your responsibility begins when the lead enters the system. You will be responsible for moving the prospect through:
We want someone who is genuinely good at sales and closing .
You should be
- Confident on phone and WhatsApp
- A solid communicator and listener
- Comfortable discussing treatment fees
- Good at handling objections
- Persistent and disciplined with follow-ups
- Comfortable working with sales targets
- Empathetic, professional and trustworthy
- Experienced in sales, counselling, healthcare sales or consultative selling
Healthcare experience is an advantage but not mandatory. If you enjoy talking to people, understanding their concerns and closing sales , this role could be a good fit.