About inback inback is a conversion and retention platform built for Shopify D2C brands.

We help ecommerce brands improve conversions, customer retention, repeat purchases, and customer lifetime value through creative storefront campaigns, loyalty programs, rewards, and engaging customer experiences.

Our goal is simple: help Shopify brands give their customers more reasons to purchase, return, and become loyal customers.

We're building inback for the growing Shopify ecosystem, and we're looking for someone who can help us bring inback to more D2C brands.

About the Role

We are looking for a Business Development Executive who enjoys talking to people, understanding businesses, and turning conversations into opportunities.

Your role will involve identifying potential Shopify D2C brands, starting conversations with founders and decision-makers, understanding their requirements, and showing them how inback can help their business.

This is not a role where you only book meetings for someone else.

You will be responsible for handling prospects independently — from the first conversation and product demo to follow-ups, handling objections, and working towards conversion.

You will also be responsible for building relationships with Shopify development agencies and creating referral partnerships that can generate new business for inback.

You'll work closely with the team and play an important role in growing inback's customer base.

1. Roles & Responsibilities

Outbound Prospecting

- Identify potential Shopify & D2C brands that could benefit from inback.
- Research brands, founders, and relevant decision-makers.
- Conduct cold calls confidently to start conversations and generate opportunities.
- Use LinkedIn, email, WhatsApp, and other outbound channels for prospecting and follow-ups.
- Build and maintain a consistent pipeline of potential customers.
- Qualify prospects based on their business requirements and potential fit for inback.

Sales & Product Demonstrations

- Conduct complete product demonstrations independently from Day 1 through online meetings.
- Clearly explain inback's features, use cases, and value proposition.
- Understand the prospect's business and tailor the conversation accordingly.
- Handle questions and objections confidently.
- Follow up with prospects after demos and stay in touch throughout the sales process.




- Manage prospects independently from the initial conversation through conversion.
- Work towards converting qualified prospects into customers.
- Build and maintain solid relationships with prospects and customers.

Pipeline & Follow-ups

- Maintain an organized pipeline of leads, prospects, demos, and opportunities.
- Ensure timely and consistent follow-ups with prospects.
- Keep accurate records of conversations, follow-ups, and outcomes.
- Track sales activities and work towards defined targets.
- Take ownership of your pipeline and ensure opportunities don't get lost.
- Manage customer accounts after conversion and assist with their onboarding to ensure a smooth start with inback.

Shopify Agency Partnerships

- Identify Shopify development agencies, ecommerce agencies, and Shopify consultants that work with D2C brands.
- Reach out to potential agency partners and initiate conversations around partnership opportunities.
- Build and maintain strong relationships with Shopify agencies.
- Explain how inback can provide value to their Shopify merchant clients.
- Develop referral partnerships that can generate new business for inback through agency clients.
- Manage partnership discussions, follow-ups, and ongoing communication.
- Explore recent opportunities to grow inback's presence within the Shopify ecosystem.

Learn & Improve

- Develop a strong understanding of inback, Shopify, D2C ecommerce, conversions, and customer retention.
- Learn from prospect conversations and identify common questions, objections, and challenges.
- Share market and prospect insights with the team.
- Continuously improve your sales conversations, outreach, demos, and follow-up process.

Who We're Looking For

- Bachelor's degree in any discipline.
- 0–3 years of experience in sales, business development, or a similar role is preferred.
- Excellent communication skills in English are non-negotiable.
- Good communication skills in Hindi.
- Comfortable speaking with founders, business owners,



and decision-makers.
- Confident in conducting online meetings and product demonstrations.
- Comfortable with cold calling and outbound sales.
- Genuine interest in building a career in sales and business development.
- Strong interpersonal and relationship-building skills.
- Able to handle rejection and continue following up professionally.
- Target-driven and comfortable taking ownership of results.
- Good organizational and follow-up skills.
- Comfortable working in a fast-paced startup environment.
- Willingness to continuously learn and improve.

Prior sales experience or familiarity with the Shopify ecosystem is a plus.

Who Should Not Apply?

This role may not be the right fit for you if:

- You are uncomfortable speaking with new people regularly.
- You strongly dislike cold calling or outbound sales.
- You prefer a role with limited targets and a highly predictable routine.
- You need constant supervision to complete your work.
- You are not comfortable handling rejection or following up multiple times.
- You are not genuinely interested in sales and business development.

Compensation

- ₹3–5 LPA Base Salary
- Conversion-Based Incentives
- Additional Performance Bonus

Why Join inback?

We're a growing startup, which means you'll get the opportunity to take real ownership of your work.

You'll work closely with the team, speak directly with ecommerce founders, and get hands-on experience with the complete sales process.

At inback, you won't be limited to simply generating leads or booking meetings. You'll learn how to research prospects, start conversations, understand business problems, demonstrate a SaaS product, handle objections, build relationships, and convert prospects into customers.

You'll also get exposure to Shopify agency partnerships and referral-led business development, giving you experience beyond traditional sales responsibilities.

If you want to build a strong career in SaaS sales and business development, this role will give you the opportunity to learn by doing.

How to Apply

If you enjoy speaking with people, understanding businesses, and are genuinely interested in building a career in sales, we'd love to hear f rom you.

Join inback and help us bring better conversion and retention solutions to Shopify D2C brands.

📌 Business Development Executive (Indore)
🏢 inback
📍 Indore