Reports to : Head of Business Development Experience
Required
● Minimum 2-3 years in sales , preferably in hospitality, wellness, luxury, or events
● Good communication skills (calls + messages)
● Comfortable with sales and customer handling
● Organized and quick in execution
● Basic understanding of social media and CRM tools Role Objective To drive daily sales and bookings , manage customer interactions, and ensure a smooth experience from inquiry to session completion.
1.Reporting To
● Head of Sales / Sales Manager Key Responsibilities 1. Daily Sales & Conversions
● Respond to: ○ Instagram DMs ○ WhatsApp / calls
● Convert inquiries into confirmed bookings for sessions and events
2. Booking Management
● Manage and update the booking platform/dashboard
● Ensure: ○ All bookings are correctly recorded ○ Payments are tracked properly
3. Session Coordination
● Create daily session sheets with:
○ Participant details ○ Session info
● Share with the operations team on time
4. Package Sales
● Promote and sell: ○ Session packages ○ Memberships
● Encourage repeat bookings
5. Upselling
● Upsell: ○ Upcoming sessions ○ Events ○ Packages
● Engage with participants immediately after sessions to drive repeat sales
6. Customer Experience & Grievance Handling
● Handle: ○ Customer queries ○ Complaints or issues
● Ensure quick and professional resolution What This Role Owns
● Daily bookings and sales
● Customer communication
● Booking accuracy
● Upselling and repeat business Straightforward Definition of Success
● High conversion from inquiries to bookings
● Smooth coordination with operations
● Happy customers
● Increase in repeat bookings and package sales
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Business Development Executive (BDE) (North Sikkim)
🏢 Getwetfit
📍 North Sikkim
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