Key Responsibilities 1.

Student

Counselling • Provide detailed counselling on e-learning courses, certifications, and training programs.

- Assess students’ educational background, learning needs, and career aspirations to recommend suitable solutions.
- Explain course structures, learning outcomes, and career pathways.
- Lead Management & Conversion • Handle inbound/outbound calls, emails, and chats for student inquiries.
- Follow up on leads from various channels to ensure timely conversion.
- Maintain accurate records of counselling sessions, follow-ups, and enrolments in the CRM system. 3.

Course

Promotion & Awareness • Educate learners about the perks of online learning and program-specific advantages.

- Represent the company at webinars, virtual education fairs, and promotional events. 4.

Relationship

Management • Build and maintain strong relationships with enrolled students for retention and course completion.

- Provide ongoing guidance, motivation, and support throughout their learning process.
- Reporting & Feedback • Prepare reports on lead status, counselling sessions, enrolment rates, and student feedback.
- Share insights with the product and marketing teams for continuous improvement.

📌 Business Development Associate (Pimpri-Chinchwad)
🏢 E-Disha Infotech
📍 Pimpri-Chinchwad