- Serve as the single point of contact between Client Marketing and Comviva for campaign report design, regular report generation, and insight sharing.
- Ensure a high degree of accuracy and consistency in report generation and campaign assessment, delivered within agreed SLAs.
- Develop and implement new standard reports to monitor campaign performance.
- Provide ad-hoc reporting support to the CVM team and client for evaluating campaign outcomes.
- Adapt reports to suit different customer hierarchies and segment structures.
Insights & Business Impact
- Analyse campaign data to identify performance trends, gaps, and opportunities.
- Recommend specific actions to improve campaign and business performance.
- Drive simplicity in how campaign results are published and understood by business stakeholders.
Automation & Process
- Drive automation in campaign reporting while retaining the flexibility to meet wide-ranging business requirements.
- Augment and document Comviva's best-practice campaign knowledge, converting it into repeatable processes.
- Identify opportunities to improve existing business and reporting practices.
Required Skills
Technical / Functional
- Exceptional PL/SQL skills, preferably in an Oracle environment.
- Working knowledge of PostgreSQL.
- Strong SQL and query-writing capability for reporting and data extraction.
- Hands-on experience with Qlik Sense (dashboarding and visualisation).
- Advanced Excel / spreadsheet skills; working knowledge of MS Access and database management.
- Demonstrated experience in data analytics and reporting for Marketing within a telecom environment — mandatory.
Behavioural
- Strong problem-solving and analytical ability, backed by business acumen and commercial insight.
- Bias for action; able to break complex problems into structured, executable steps.
- Sound deductive reasoning — studying campaign data, gathering context, and evaluating output requirements and formats.
- Excellent verbal and written communication skills.
- Strong interpersonal skills; an effective collaborator and team player.
📌 Business Analytics (Gurugram)
🏢 Comviva
📍 Gurugram
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