Key Responsibilities :

- Understand user requirements and prepare BRD/FRSM documents in collaboration with users and partners. Validate system feasibility and propose appropriate solutions.

- Ensure timely requirement closure with users and align the same understanding with the vendors technical team.

- Drive comprehensive understanding of product features, change requests, and defect fixes for Developers to minimize future bugs.

- Participate in daily standups to track progress and provide clarity on requirementrelated challenges.

- Regularly gather feedback from business users to assess system adoption and identify operational issues.

- Collaborate with crossfunctional teams to implement solutions as per the SDLC process.

- Support Sales and other functions in achieving topline targets and reducing bottomline costs by delivering products, change requests, and reports efficiently across all applications.

- Ensure closure of projects linked to strategic initiatives and streamline SDLC processes and SOPs.





- Conduct weekly review meetings with Developers to track progress and resolve roadblocks.

- Track defects raised by the QA team, assess their validity, and ensure closure of genuine requirementrelated defects.

- Provide enduser walkthroughs for newly implemented system changes.

- Evaluate risks and make informed decisions on current initiatives or situational responses.

- Suggest optimal solutions and workarounds to improve efficiency and enhance business experience.

- Communicate deployed changes to users and monitor them for the next 15 days postproduction release.

- Analyze and close postproduction issues promptly.

- Ensure compliance by closing audits and resolving observations within defined timelines.

Domain Knowledge

- Indepth understanding of insurance products, processes, and claims.

Qualification Requirements

- Graduate or Postgraduate

- MBA in Insurance

- LIII (Licentiate in Insurance)

Interested candidates kindly share resume at [email protected]

📌 Business Analyst (Mumbai)
🏢 SBI General Insurance
📍 Mumbai