ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–rapid.

About the Role :

ZoomInfo is looking for an experienced, results-oriented Integration Support Specialist who excels in communication, presence, and confidence. This role is an integral part of our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals, and will be responsible for delivering exceptional customer experiences through friendly, efficient, accurate service and quick resolution of customer incidents and inquiries.

What You'll Do:

• Provide day-to-day support for our growing customer base, including both incident management and providing workflow recommendations to ensure customers can get the most out of our platform and its integrations.





• Effectively triage and manage escalations to engineering teams for issues that can’t be resolved

• Document best practices and other useful information to better enable our customers through our online support tools

• Serve as the voice of the customer by ensuring customer feedback is clearly captured and conveyed internally to enable ongoing improvement of ZoomInfo products and services

• Learn third-party products and their integrations to educate and guide customers on usage and product adoption

• Identify renewal risks and up-sell opportunities, collaborate with internal teams to remediate issues, ensuring a high level of customer satisfaction enabling a successful renewal

• Other related duties as assigned

What You Bring :

• Bachelor’s degree mandatory and 2 to 6 years of equivalent work experience in SaaS organization

• Comfortable in working in EST & PST time zone o

📌 GTM Integration Specialist I (Chennai)
🏢 ZoomInfo Technologies
📍 Chennai