Key Responsibilities

- Oversee daily OPD, IPD, emergency, OT, ICU, diagnostics, pharmacy, and discharge billing operations.

- Ensure accurate billing, tariff application, packages, discounts, deposits, refunds, and adjustments.

- Manage insurance, TPA, cashless, and corporate billing processes, including claim submission and follow-up.

- Monitor outstanding receivables, claim rejections, deductions, and ensure timely collections.

- Identify billing errors, missed charges, and revenue leakages and take corrective action.

- Coordinate with clinical, nursing, front office, medical records, pharmacy, diagnostics, and finance teams for accurate billing.

- Supervise, train, and manage the billing, cashier, insurance, and TPA teams.

- Monitor daily collections and ensure proper reconciliation with the Finance/Accounts department.

- Prepare and review billing, revenue, collection,



outstanding, and claim-related MIS reports.

- Handle escalated patient billing issues, disputes, refunds, and settlement concerns.

- Conduct regular billing audits and ensure compliance with hospital policies and applicable requirements.

- Implement billing SOPs, internal controls, and process improvements to improve accuracy and revenue realization.

- Monitor billing KPIs such as collection efficiency, claim settlement, revenue leakage, billing accuracy, and discharge TAT.

- Coordinate with HMIS/IT teams to resolve billing system issues and improve billing processes.

- Report billing performance, issues, and revenue-related matters to senior management.

📌 Billing Head (Hyderabad)
🏢 Nextenti Tech Private
📍 Hyderabad