Customer Service

- Greet every customer with a friendly and welcoming attitude.

- Help customers choose cakes, pastries, breads, and other items.

- Share information about ingredients, flavors, and daily specials.

- Handle customer feedback or complaints politely and find quick solutions. [1, 2]

Sales &

- Orders

- Meet daily and monthly store sales goals.

- Suggest add-on items, drinks, or premium products to boost sales (upselling).

- Take custom cake or bulk party orders accurately.

- Coordinate customer orders and special requests with the kitchen staff.

Billing &

- Cash Handling

- Operate the Point of Sale (POS) system or cash register.

- Accept cash, credit cards, and digital UPI payments securely.

- Balance the cash drawer at opening and closing.

- Keep accurate daily sales records. [1, 2, 3]





Store Display &

- Stock

- Arrange breads and pastries neatly in display cases.

- Monitor product freshness and rotate older stock using FIFO (First In, First Out—using older items first).

- Restock shelves and display counters throughout the day.

- Report low stock or damaged goods to management.

Hygiene &

- Cleanliness

- Keep counters, display windows, and customer areas clean and tidy.

- Follow local food safety and hygiene guidelines.

- Wear the required uniform and maintain a neat personal appearance

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Billing and sales (Kollam)
🏢 MANNAPPAM BAKERY
📍 Kollam