Position: Bell Boy / Bell Desk Attendant

Department: Front Office

Hotel: KOVILAKAM RESIDENCY PVT LTD – 3 Star Hotel

Location: Govindapuram, Calicut

Job Summary The Bell Boy is responsible for assisting guests with luggage, welcoming guests, escorting them to their rooms, and providing courteous support throughout their stay. The role requires excellent guest service, communication, and a professional appearance.

Key Responsibilities

- Welcome and greet guests warmly upon arrival.
- Assist guests with loading, unloading, and carrying luggage.
- Escort guests to their rooms and explain basic room facilities.
- Handle guest luggage safely and maintain proper luggage records.
- Assist guests with transportation, taxis, and other basic requests.
- Deliver messages, parcels, documents, and guest items when required.
- Assist the Front Office team during guest check-in and check-out.
- Maintain cleanliness and orderliness of the lobby and bell desk area.
- Provide information about hotel facilities and nearby locations.
- Handle guest requests promptly and courteously.
- Report guest complaints or issues to the Front Office Supervisor.




- Follow hotel safety, security, and service standards.

Requirements
- Minimum qualification: 10th / Plus Two preferred.
- Previous hotel experience is an advantage.
- Good communication and interpersonal skills.
- Pleasant personality and customer-service attitude.
- Physically fit and able to handle guest luggage.
- Basic knowledge of English and Malayalam; Hindi is an advantage.
- Willingness to work in shifts, including weekends and holidays.

Skills
- Guest handling
- Communication skills
- Teamwork
- Time management
- Customer service
- Professional grooming
- Problem-solving

Salary & Benefits Salary: As per hotel standards and candidate experience

Food & Accommodation: As per hotel policy

How to Apply

Interested candidates can submit their updated CV directly at the hotel reception or send their CV to the hotel HR/Recruitment team.

Application Contact:

KOVILAKAM RESIDENCY PVT LTD

Govindapuram, Calicut

Advantages

- Food provided

Work Location: In person

📌 Bell Boy / Bell Desk (Kozhikode)
🏢 Kovilakam Residency (P)Ltd
📍 Kozhikode