Banking Customer Support (Dayshifts) For Fresher's - TOP MNC (Delhi)

Banking Customer Support (Dayshifts) For Fresher's - TOP MNC (Delhi)

02 Oct
|
Futurz Consultancy Services
|
Delhi

02 Oct

Futurz Consultancy Services

Delhi

Greetings!

Offers a qualified work environment, outstanding challenges, industry competitive compensation, accelerated career growth and overseas opportunities.

Work Location : Gurgaon / Hyderabad / Noida (Work From Office)

Process: Banking - Customer Support (Voice Process)

Applicants Must speak Fluent English Speaking

Shift Timings: Dayshifts (6am to 12am)- 10hrs shift Window for 5Days / Week

CTC : 3.5 LPA + NSA (Appx. Monthly: Rs. 25000 + Benefits)

Transport Facility : 2way Transport (Pick n Drop)

Mandatory Experience: ( Fresher's to 11Months Experience are Eligible)

Qualification: Any Graduate / PG

Respond to internal customers by answering relevant company roll-up questions; suggesting company names as per Chief Compliance and other policies making live changes in tool if required/requested- only on receiving confirmation from sales rep

Resolve sales rep problems/requests by clarifying the sales reps complaint/request; determining the cause of the request; selecting and explaining the best solution to solve the request; expediting correction or adjustment; following up to ensure resolution.

Respond to all cases with in the stipulated TAT

Basic Requirement





Excellent Communications Skills

Experience working in an external client facing environment

Strong Excel and MS Office skills

Ability to work cross-functionally across internal and external stakeholders with a high bias for action Sound judgment, attention to detail and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule

Comfort and experience with a fast-paced start-up environment

Fluent in English & an excellent communicator

Mandatory Check List

- Experience Candidates Must have Relieving Letters & Form 16 from All companies worked
- All Candidates should have Education Certificates (Graduation CMM & Provisional Certificates)
- Must have Pancard + Aadhar Card + Passport / Election ID Card.

Note: It"s a group mail so if that is not matching to your profile, please ignore it. Please forward it to your friends who are looking for change.

More Details Contact : (phone hidden) / (phone hidden)

Applicants available to Join immediately would be preferable .

📌 Banking Customer Support (Dayshifts) For Fresher's - TOP MNC (Delhi)
🏢 Futurz Consultancy Services
📍 Delhi

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