Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
VOIS #BeUnrivalled #CreateTheFuture
About this role
We are seeking a Network Monitoring Engineer to join our Customer Services & Operations team within the Network Monitoring function. This role is ideal for individuals with a foundational understanding of networking technologies who are looking to build their career in a global telecommunications setting. The successful candidate will be responsible for real-time network monitoring, fault validation, stakeholder communication, and incident reporting across a large-scale customer network. This position operates on a 24x7x365 shift model and provides exposure to IP networks, Cisco technologies, and managed network services delivered to customers around the world.
Location: Pune, Bangalore or Ahmedabad
Role Type: Permanent
What you will do
• Monitor customer networks and network elements within defined service level agreements (SLAs).
• Perform initial fault diagnosis and validate network a
📌 Apprentice-Network Monitoring Engineer (Pune)
🏢 Vodafone
📍 Pune