Amex GBT is a place where colleagues find inspiration in travel as a force for valuable and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

American Express Global Business Travel ("GBT") enables corporations and empowers business travellers with insights, connections and exceptional customer service on a global scale. Through technology and information, GBT provides leading travel solutions, integrated consulting services, proprietary research, and end-to-end meetings and events capabilities. These innovative offerings enable clients to optimize the return on their travel and meetings investments. GBT has operations and network partners in nearly 140 countries worldwide with approximately 14,000 employees. Learn more about how GBT connects the world at www.amexglobalbusinesstravel.com

• Support Client Management and customer contacts with technology & product questions specific to PTA product deployment, implementations, escalations,



and resolution of issues related to technology. Responsibilities include, but are not limited to, facilitating travel program technology support, providing assistance with the on-line booking tool including maintenance, implementations or escalations, Interact with AMEX client management and our customers to provide consultation around technology and tools utilized in the day to day travel program. Leverage project management and analytical skills to support multiple programs and projects. Responsibilities:

• Participates in technology consultation with client management and partner with client conversations as applicable

• Consult and partner with sales, client management and the client to understand technology requirements

• Set up reporting applicable to any technology product used in the travel programs

• Provide ongoing project updates as needed to ensure understanding and timely completion

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📌 Product Support Analyst-5 (Gurugram)
🏢 American Express Global Business Travel
📍 Gurugram