Job Requirements
Job Title: Senior Officer - Customer Service

Job Type: Permanent, Full time

Function: Sales

Business: Godrej Industries Limited (Chemicals)

Location: Mumbai HO

About Godrej Industries Group (GIG)

At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services, and chemicals industries.

https://www.godrejindustries.com/

About Godrej Industries Limited (Chemicals)

Godrej Industries Limited (Chemicals Division) is one of the oldest businesses of the Godrej Industries Group with a rich legacy and a pioneering presence in the Chemical Industry. We proactively collaborate with our partners to create sustainable solutions in the Oleochemicals, Derivatives and Surfactants market.

https://www.godrejchemicals.com/

About the role

The incumbent will be responsible to drive end-to-end export logistics operations, ensuring seamless shipment execution, stakeholder coordination, regulatory compliance,



customer satisfaction, cost optimization, and on-time delivery through effective planning, tracking, and supply chain management
Godrej Industries Ltd - Chemicals business.

Roles & Responsibilities
• Co-ordination with Purchase to get the ocean freight finalization and coordinate with the Forwarding Company/Shipping Line for vessel bookings
• Coordinating with factory stores on Container planning and stuffing
• Co-ordination with the Transporters to get the Trailers and ensuring timely movement
• Co-ordination with the Shipping Line/Forwarding Company to get the booking and vessel schedule and ensure timely shipment
• Co-ordination with the FOB Agent for Booking & vessel schedule
• Co-ordination with the CHA and ensuring that the containers gate in on time
• Co-ordination with Category Planner(CP) on availability and planning/scheduling of movement and Customer Service(CS) team on updating on vessel

📌 Senior Officer (Mumbai)
🏢 Godrej Group
📍 Mumbai