Program / Project Manager – Platform Operations & Delivery

Meet the Team

You will join the Platform as a Service (PaaS) team, responsible for critical internal platforms including API Gateways (Mule, Mashery), Kafka messaging, and file transfer services that power applications across Cisco. As a senior program/project manager, you will partner with platform engineering, SRE, security, and client support teams across multiple geographies to deliver reliable platform services, coordinate operations, and drive AI-enabled program management practices.

Your Impact

You will lead delivery and operations for mission-critical PaaS initiatives end to end—from strategic planning and resource management through production operations, client support, and continuous improvement. You will represent the team in technical and executive forums, manage stakeholder expectations, and use AI tools to accelerate planning, reporting, risk management, and operational efficiency across a globally distributed organization.
• Program & Portfolio Leadership:



Own end-to-end delivery for major platform programs; define roadmaps, milestones, dependencies, and RAID management across multiple concurrent initiatives aligned to business priorities.

• Resource & Capacity Planning: Lead quarterly and annual capacity planning across distributed engineering teams; forecast demand, balance priorities, identify skill gaps, and support hiring and onboarding with leadership.

• Platform Operations & Client Support: Partner with engineering and SRE teams to run critical platform services end to end—including deployments, change management, incident coordination, escalations, and SLA/SLO governance for API gateways, Kafka, and related PaaS offerings.

• Technical Representation & Stakeholder Management: Represent the team in architecture reviews, cross-functional steering forums, and senior stakeholder discussions; translate business priorities into engineering plans and communicate technical tradeoffs cle

📌 Technical Project Manager (Bengaluru)
🏢 Cisco
📍 Bengaluru