Overview:

Our Mumbai office is seeking a Coordinator to join our Client Service team. This is a fantastic opportunity to join a dynamic, fast-paced start-up environment to work on projects within multiple industry sectors.

If you are a detailed-oriented, goal-oriented and organized individual who enjoys learning new things, then this opportunity might be the one for you

What You'll Do:

• Responsible for scheduling telephone consultations for client service teams

• Coordinate with advisors to obtain responses, availability and confirm telephone consultations

• Leave messages and follow up with Advisors to expedite scheduling projects

• Maintain an updated status of client telephone consultations

• Update Advisors’ profiles as needed

• Qualify Advisors via questionnaire to confirm if they are appropriate for consultations

• Follow multiple work streams to help Project Managers organize client requests and track progress on projects

• Assist with ad-hoc requests

What You Have:

• Bachelor’s degree





• 1-3 years of previous work experience dealing in a high-call volume environment

• Previous project management experience strongly preferred

Skills You Will Bring:

• Exceptional organizational skills with meticulous attention to detail

• Ability to prioritize and multi-task and to work under tight deadlines

• Flexibility to work long and unpredictable hours

• Proficiency in MS-Office, Outlook, and Google Suite

• Proficient in the use of the internet for research

• Demonstrated ability to communicate effectively and persuasively, both verbally and textually

• Demonstrated ability to work both in a team atmosphere and autonomously

• A desire to work in a fast-paced entrepreneurial environment

What we Offer:

• Competitive compensation

• Employee medical coverage

• Central office location

• Entrepreneurial environment, autonomy, and quick decisions

• Casual work environment

About Guidepoint:

Guidepoint powers end-to-end research workflows for the wo

📌 Client Service Coordinator (Mumbai)
🏢 Guidepoint
📍 Mumbai