Job Title
Customer Project Manager
Job Description
Title: Customer Project Manager
Location: Bangalore
Industry: Medical Devices
Job Profile Summary
The Customer Project Manager is responsible for collaborating with project managers to ensure deliverables meet customer expectations, optimizing project plans for better outcomes. The role manages specific project tasks from initiation to completion, ensuring timely and high-quality delivery, operating under general supervision. The role addresses moderately complex customer inquiries and resolves issues to ensure satisfaction. The role analyzes project data to provide insights, contributes to continuous improvement, and coordinates with cross-functional teams. The role documents risks and change requests, supports presales activities, assists with product integration and installation, and conducts post-implementation reviews to enhance future projects and practices.
Job Description
• Collaborates closely with internal & External stakeholders to ensure that all project deliverables are aligned with customer expectations,
reviewing project plans and providing input to optimize project outcomes. He needs to ensure timely revenue planning and project execution
• Takes ownership of specific project tasks, managing them from initiation to completion, ensuring that all assigned responsibilities are delivered on time and meet the required quality standards.
• Works under general supervision and established processes, utilizing independent judgment to navigate and adhere to operational policies, ensuring compliance and optimal performance.
• Serves as a technical and operational liaison between the customer and internal teams, addressing moderately complex inquiries, resolving issues, and ensuring customer satisfaction throughout the project lifecycle.
• Analyzes project data and metrics to provide insights and recommendations that support project goals, contributing to continuous improvement in project execution and custome