Project Role : Forward Deployed Engineer
Project Role Description : Organize the deployment of AI workflows and architectures across diverse AI and technology platforms. Facilitate solution design across enterprise technology stack to integrate into the ecosystem of AI models and multi provider platforms.
Must have skills : Unified Communication and Collaboration Implementation
Positive to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
Senior technical authority defining architecture, engineering standards, and technology roadmap for enterprise Messaging & Collaboration platforms. Acts as trusted advisors to clients, stakeholders, and executive leadership designing secure, scalable, and highly available Microsoft 365 collaboration services across hybrid and cloud environments.

Roles & Responsibilities:
-Define enterprise M&C; architecture, roadmaps & reference designs
-Lead Exchange Online, Hybrid Exchange, Teams & OneDrive platforms
-Build PowerShell frameworks leverage Power Automate,



Graph API & Power BI
-Own P1/P2 incidents, Major Incident bridges, RCA & Problem Management
-Define standards, runbooks, dashboards & ITIL-aligned CSI initiatives
-Trusted advisor support presales, workshops & executive-level briefings

Professional & Technical Skills:
-Exchange Online, Exchange On-Prem/Hybrid, Teams, Teams Rooms, OneDrive
-Entra ID, Active Directory, Azure AD Connect, Conditional Access, MFA, SSO
-Advanced PowerShell, Power Automate, Power BI, Graph API
Windows Server, DNS, DHCP, PKI, TCP/IP, Load Balancing, Authentication
-Transport Rules, Email Security, Collaboration Governance, M365 Licensing
-ITIL v4 Incident, Problem, Change & Major Incident Management

Additional Information:
QUALIFICATIONS
12 18+ years IT infrastructure experience
8+ years in Messaging & Collaboration engineering
Bachelors in CS, IT, Engineering, or related field
Enterprise-scale Microsoft 365 & Exchange Environmen

📌 Forward Deployed Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru