Job Title: Device Subscription Service (DSS) Hardware Asset Management - Associate Principal Service Management
Location: Bangalore
Who we are:
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys’ offerings include security software and services; digital transformation and workplace services; industry applications and services; and creative software operating environments for high-intensity enterprise computing. Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets. For more information, visit www.unisys.com.
Our Vision: Enhancing people’s lives through secure, reliable advanced technology.
Our Core Beliefs:
• Curiosity: We embrace the unknown and continuous learning.
• Creativity: We look past routine ways of doing things.
• Client-Centricity: Our clients’ success is our success.
• Integrity: We act ethically and honestly.
Position Overview:
Oversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, including incident, major incident, problem, request and change management with a focus on improving overall service quality. Coordinates client-facing resources and potentially client and client partners to facilitate compliance with service quality commitments.
Key Responsibilities/Outcomes
Asset Data Governance
• Assess client Asset Management Database (AMDB) design, structure, and data accuracy.
• Establish and maintain asset data quality standards for DSS-managed devices.
• Develop reconciliation processes to achieve and maintain a minimum asset accuracy target.
• Differentiate DSS-managed assets from non-DSS assets within client environments.
• Identify, document, and govern standard and non-standard asset data attributes.
• Perform ongoing validation of as
📌 Device Subscription Service (Bengaluru)
🏢 Unisys
📍 Bengaluru
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