About this role

We’re looking for a Lead UX Designer who is AI-forward and excited about growing business-critical product lines while achieving a high bar for ease of use for our customers. This is a unique opportunity for a customer-obsessed UX and Customer Experience designer to help shape product innovation through research, design, experimentation, and rapid prototyping.
In this role, you will help design UX and product innovations while applying lean product principles in everything you do. You will use modern AI tools to accelerate ideation, explore design concepts, create prototypes, and validate product experiences while maintaining strong human-centered design principles, quality, accessibility, and usability standards.
This position involves leveraging insights from user research, interviews, and surveys and translating them into data-grounded design solutions, including sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes. You will conduct usability research and testing to evaluate and shape your interactions, workflows, and overall product experience.



You will also be expected to design the overall functionality of the product and iterate based on research findings, user feedback, and validated learning.
Having a strong goal orientation, rather than a task orientation, and anchoring decisions in the client experience will help you navigate the challenges involved in building outstanding products.

What you’ll do
• Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
• Leverage insights from user research, interviews, and surveys to develop data-grounded UX solutions.
• Conduct usability research and testing to shape interaction design, validate workflows, and improve the overall user experience.
• Translate research findings into user flows, wireframes, mockups, prototypes, and other design artifacts that address user needs and business goals.
• Apply an AI-forward design

📌 Lead UX Designer (Gurugram)
🏢 Gartner
📍 Gurugram