When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Service Sales Specialist
Location(s)
Bangalore
Job Description
The Service Sales Specialist is responsible for driving service revenue growth and customer retention across the assigned region by selling service contracts, renewals, upgrades, and billable service solutions. The role will develop robust customer relationships, identify service opportunities, improve contract attach and renewal rates, and achieve assigned revenue and profitability targets.

Key Responsibilities

1. Service Contract Sales & Renewals
• Drive annual service contract revenue,



renewals, and win-back opportunities within the assigned territory.
• Proactively engage customers ahead of contract expiry to maximize renewal conversion.
• Identify uncovered instruments and convert them into service contracts.
• Drive contract upgrades, extended coverage, and value-added service offerings.
• Manage EOSL, aged, and at-risk contracts through appropriate customer engagement and commercial solutions.
• Maintain a healthy service opportunity pipeline and accurate sales forecasting.

2. Billable Service Sales
• Generate and grow billable service revenue through repair, preventive maintenance, calibration, qualification, installation, relocation, and other service offerings.
• Identify service opportunities during customer visits, service calls, and interactions with laboratory users.
• Convert service requirements into commercial opportunities in collaboration with Field

📌 Service Sales Specialist (Bengaluru)
🏢 Perkinelmer
📍 Bengaluru