Join a energetic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Site Reliability Engineer II at JPMorgan Chase within the Commercial & Investment Bank- Payments Technology team, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. The Site Reliability Engineer is responsible for ensuring the reliability, availability, performance, and operational excellence of production services through observability, automation, incident management, resiliency engineering, and continuous improvement. The role partners closely with Engineering and Infrastructure teams to build scalable, self-healing, and highly resilient platforms.

Job responsibilities

• Execute small to medium-sized projects independently and progressively take ownership of designing and delivering solutions end-to-end.

• Leverage engineering best practices to develop scalable, maintainable, and resilient solutions that improve operational stability and efficiency.





• Analyze, troubleshoot, and resolve production incidents, driving root-cause identification and permanent corrective actions.

• Improve platform reliability, availability, and operational stability through proactive problem management and resiliency initiatives.

• Design, implement, and enhance observability capabilities, including monitoring, alerting, dashboards, telemetry, SLIs, and SLOs.

• Monitor production environments, identify anomalies and trends, and proactively address risks using standard observability and operational tooling.

• Eliminate operational toil through automation, self-healing solutions, process optimization, and reuse-first engineering practices.

• Support incident, problem, and change management processes across applications, infrastructure, and full-stack technology services.

• Partner with Engineering, Infrastructure, Product, and Operations teams to influenc

📌 Site Reliability Engineer II (Bengaluru)
🏢 JPMorgan Chase
📍 Bengaluru