Associate - US Onboarding (Gurugram)

Associate - US Onboarding (Gurugram)

02 Oct
|
Outscale Partners
|
Gurugram

02 Oct

Outscale Partners

Gurugram

Job Summary The Talent Screening & Onboarding Specialist is responsible for managing end-to-end pre-employment screening and onboarding activities for employees and contractors across multiple client programs. This role ensures timely completion of background verification, drug testing, client-specific badging requirements, credential activation, compliance tracking, and onboarding support while maintaining service level agreements and delivering exceptional candidate experience.

Principal Accountabilities

Background Verification (BGV) Management

- Coordinate and manage end-to-end background verification activities through approved screening vendors.
- Monitor all pending verifications including employment, education, criminal, licensing, and reference checks.
- Follow up with candidates, employers, educational institutions, and third-party vendors to ensure timely completion.
- Review screening reports and identify discrepancies requiring further investigation.
- Maintain accurate documentation and audit-ready records.

Drug Testing & Compliance

- Coordinate pre-employment, random, reasonable suspicion, post-accident, follow-up, and client-required drug testing programs.
- Monitor candidate testing status and ensure compliance with customer and company requirements.
- Partner with testing laboratories, Medical Review Officers (MROs), and testing vendors.
- Maintain confidentiality of sensitive medical and screening information.

Client Badging & Credential Management

- Manage client-specific badge renewals, badge activations,



and credential requests.
- Process contractor onboarding requirements for customer access systems and client portals.
- Coordinate completion of consent forms, background check renewals, and additional client compliance documentation.
- Track badge expiration dates and proactively initiate renewal activities.

Onboarding Operations

- Support client-specific ad-hoc works and special operational requests.
- Ensure completion of all required onboarding documents, agreements, acknowledgements, and compliance forms.
- Serve as the primary point of contact for onboarding-related queries.
- Ensure SLA adherence.
- Responds to all external inquiries for drug and alcohol testing inquiries within 24 business hours of receipt.

Reporting

- Maintain onboarding trackers and operational reports.
- Analyze onboarding, screening, and compliance metrics.

Qualifications

- Bachelor’s degree in human resources, Business Administration, Operations Management, or related field.
- Relevant experience in Onboarding, Talent Screening, HR Operations, Compliance, or Workforce Administration.

Must have skills
- 2+ years of Onboarding, Talent Screening, or HR Operations experience.
- Proficiency in third-party DT/BG tools, MS Excel and Outlook.
- Experience managing Background Verification (BGV) processes and Drug Testing programs.
- Robust verbal and written communication skills.
- Excellent attention to detail and record-management skills.
- Ability to manage high volumes with strict turnaround times.

📌 Associate - US Onboarding (Gurugram)
🏢 Outscale Partners
📍 Gurugram

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