Specialist - Infra - Networking - IN The role is responsible for managing the voice and data network infrastructure of an organization (own organization or client) and providing support for all the network related problems.

Key Responsibilities And Duties

- Design, develop, and deploy automation scripts/frameworks for network provisioning, configuration, and remediation using Python and Ansible
- Build and maintain orchestration pipelines integrating network APIs across multi-vendor environments
- Develop dashboards and reporting using Power BI and Grafana for network performance, capacity, and operational visibility
- Drive AIOps adoption — leverage LLMs, MCP (Model Context Protocol), and Generative AI tools (Amazon Kiro, Anthropic Claude) to build intelligent troubleshooting, anomaly detection, and self-service capabilities
- Automate incident triage, root-cause analysis, and remediation workflows to reduce manual intervention
- Collaborate with network operations, architecture, and platform engineering teams to identify automation opportunities
- Maintain code repositories, version control, and CI/CD pipelines for automation scripts
- Evaluate and pilot emerging AI/ML tools for network operations use cases

Educational Requirements

- University (Degree) Preferred

Work Experience

- 7–10 years in network engineering/programming, with strong focus on automation and orchestration
- Proficiency in Python and Ansible for network automation
- Hands-on experience with Power BI and Grafana for visualization/reporting
- Working knowledge of network APIs (REST/NETCONF/RESTCONF) and multi-vendor network integration
- Practical exposure to LLMs, MCP, and Generative AI platforms (Amazon Kiro, Anthropic Claude, or equivalent)
- Strong understanding of AIOps concepts and their application to network operations
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)

Physical Requirements

- Physical Requirements: Sedentary Work

Career Level 7IC

Preferred Qualifications

- Experience with CI/CD tools (Git, Jenkins) and infrastructure-as-code practices




- Network certifications (CCNP/DevNet) complementing programming skill set
- Exposure to cloud platforms (AWS/Azure) for AI tool integration
- Prior experience building AI-driven chatbots or copilots for IT operations

Related Skills Agile Methodology, Analytical Skills, Automation, Cloud Platforms, Configuration Management, Data Management, Infrastructure Deployment, Infrastructure Support, IT Infrastructure, Network Administration/Maintenance, Problem Solving, Programming, Project Management, Relationship Management, Technology Systems

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges.



We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come.

We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office setting where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results.

Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If You Are a U.S.

Applicant And

Desire a Reasonable Accommodation To Complete a Job Application Please Use One Of The Below Options To Contact Our Accessibility Support Team:

Phone: (800) 842-2755

Email: [email protected]

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For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

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Preferred Qualifications

- Experience with CI/CD tools (Git, Jenkins) and infrastructure-as-code practices
- Network certifications (CCNP/DevNet) complementing programming skill set
- Exposure to cloud platforms (AWS/Azure) for AI tool integration
- Prior experience building AI-driven chatbots or copilots for IT operations

📌 Associate - Network Programming & Orchestration Specialist – AI/Automation (Mumbai)
🏢 TIAA
📍 Mumbai