About the Role
Quality Assurance Associate — Office of Regulation and Document Governance
Join a team-oriented team where curiosity, precision, and strong judgment help strengthen the firm’s regulatory adherence and change management practices. As a Quality Assurance Associate within the Office of Regulation and Document Governance, you will execute evidence-based QA testing, surface control and documentation gaps, and deliver clear reporting to stakeholders across Risk Management and Compliance. You’ll partner closely with colleagues across Legal, Risk, Compliance, and Control functions and gain broad exposure to enterprise governance.
Job Responsibilities
• Execute QA sample testing using defined methodologies and test scripts.
• Identify control weaknesses, documentation gaps, and potential regulatory issues; escalate risks through established governance channels.
• Perform horizontal testing across Sub-LOBs to assess consistency in Performer/Relier tagging and procedure mapping.
• Document findings and best practices to strengthen QA standards and lifecycle improvements.




• Produce and maintain QA reporting and management information (MIS), including dashboards for Risk, Compliance, and senior stakeholders.
• Maintain accurate QA documentation, evidence, and files; ensure traceability and audit-ready outputs.
• Communicate complex issues clearly and concisely to stakeholders at all levels.
• Own and project-manage a portfolio of QA work from initiation through closure, balancing deadlines and shifting priorities.
• Leverage data analytics, automation, and approved AI-enabled solutions (including generative AI where appropriate) to improve testing efficiency and trend identification, with appropriate validation and human review.

Required Qualifications, Capabilities, and Skills
• Bachelor’s degree or equivalent recognized qualification.
• Minimum 4 years of relevant experience in QA, risk management, compliance, controls testing, audit, governance, or regulatory

📌 Risk & Compliance Quality Associate (Bengaluru)
🏢 JPMorgan Chase
📍 Bengaluru