Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
Design and develop solutions within the ServiceNow platform
Customize modules such as ITSM, ITOM, CMDB, CSM, etc.
Develop workflows, business rules, UI policies, client scripts, and integrations
Build and configure Service Catalog items and workflows
Implement REST/SOAP integrations with third-party systems
Troubleshoot and resolve platform issues and defects
Participate in requirement gathering, solution design, and estimation
Ensure adherence to best practices, coding standards, and governance
Support platform upgrades and patching activities
Collaborate with stakeholders, architects,
and cross-functional teams
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand project requirements and deliver effective software solutions.
- Maintain and update existing software components to improve functionality and user experience.
- Document development processes and code changes to ensure clarity and maintainability.
- Assist junior team members by sharing knowledge and providing guidance on best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Experience in customizing and configuring ServiceNow modules to meet business needs.
- Solid understanding of software development life cycle and agile methodologies.
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