Mandate 3 – Employees will work full-time from their base location i.e. Bangalore.
Business Finance Partner for Customer experience charter:
Business Partnering:
• Act as a liaison between business stakeholders across Customer experience (Cx)
charter and partner teams (tech, analytics) providing financial guidance & Co-own
Business targets
• Maintain relationship with business stakeholders, and identify and resolve key
business issues impacting finance operations ability to provide customer
experience
• Build processes, define procedure and policies with robust focus on controllership
and compliance.
Financial Planning & Analysis:
• Develop financial models and analyses to support cost optimization and profitability improvements.
• Drive profitability analysis and support in business performance reviews.
• Supervise processes to ensure long term plans/Forecast activities are completed accurately and in timely manner.
• Identify and develop cost saving opportunities across the charter by eliminating inefficiencies in the process
• Work with cross functional teams to tie end to end financial planning.
Role & Responsibilities:
• Key responsibilities include Long term strategic Planning, preparing & managing the quarterly & annual operating plan, Budgeting and forecasting, MIS and Financial reporting, setting up process & control, Operational & Financial metrics analysis etc.
• The successful candidate will be strategic, analytical, and have demonstrated the ability to effectively manage the finances of a high-growth business.
• Cost savings: Work closely with the operation managers to drive down inefficient costs and optimize for steady state costing. Also setting up necessary processes & control for achieving sustainable optimal cost
• Facilitate financial review meetings with business groups and work with business managers to ensure effective finance and cost management - Recommendations based on data analysis and follow through with business
📌 Manager - Business Finance (Bengaluru)
🏢 Swiggy
📍 Bengaluru
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