R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Excellent Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
1. Policy & Governance Implementation – 15%
• Translate enterprise policies into site‑level SOPs and daily checklists.
• Ensure compliance with uptime, resilience, and escalation protocols for all critical systems.
• Report deviations and corrective actions to Program Leader.
Outcome: Site operations consistently aligned with R1 governance framework.
2. Budget & Resource Utilization – 10%
• Manage site‑level security budgets within allocations.
• Track resource deployment efficiency (personnel coverage, technology usage).
• Provide inputs to Program Leader on cost optimization opportunities.
Outcome: Efficient use of allocated funds and resources with no overspend.
3. Operations & Vendor Management – 10%
• Drive daily uptime monitoring for CCTV, access control, intrusion, and fire systems.
• Ensure vendor SLA compliance ≥95% through site‑level coordination and escalation.
• Ensure the preventive maintenance logs are maintained and verify adherence.
Outcome: Reliable system performance and vendor accountability at site level.
4. Fire Safety & Emergency Preparedness – 10%
• Ensure the fire alarm panels are fit and functional and testing logs are maintained.
• Follow-up with the site for quarterly evacuation drills with ≥90% participation.
• Coordinate with building mana