About ADA
ADA is the Data and AI Experience Company. We work with global enterprises to build data and AI powered experiences where every decision runs on real-time intelligence and every interaction earns trust. That's how businesses scale, stay ahead, and deliver measurable outcomes.
Our mission is ambitious: to create the world’s most intelligent growth platform for every client we serve. With over 1500+ customers across Retail, Food and Beverage, CPG, Telecommunications, Financial Services, Healthcare and Automotive, we operate in 35 markets around the world. ADA Global
Business Unit Operations Manager - Retail AI
Location: Bengaluru, India
Reporting To: Chief, Retail AI
About The Role
We are seeking a highly motivated Business Unit Operations Manager to serve as the strategic right hand and trusted advisor to the Chief, Retail AI. This role acts as a force multiplier for the BU leadership, driving operational excellence, business performance, strategic execution, and cross-functional alignment across the Retail AI business.
The ideal candidate combines strong business acumen,
analytical rigor, stakeholder management skills, and execution excellence to help scale a rapid-growing AI-led business.
Key Responsibilities
Strategy & Business Execution
• Partner with the Chief, Retail AI to drive annual planning and long-term business strategy.
• Define, track, and govern BU OKRs, KPIs, and strategic initiatives.
• Lead cross-functional projects and special initiatives that span multiple teams.
• Ensure timely execution of key business priorities and strategic goals.
Operations & Governance
• Own the BU operating rhythm, including leadership reviews, QBRs, business reviews, and town halls.
• Drive organizational alignment, accountability, and execution discipline.
• Identify operational inefficiencies and implement scalable processes.
Financial & Business Performance Management
• Partner with Finance on budgeting, forecasting, and resource planning.
• Mon
📌 Director (Bengaluru)
🏢 ADA
📍 Bengaluru