Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking an experienced Principal IP Network Engineer to provide expert-level 3rd Line support for complex IP/MPLS and transport network environments. This role is responsible for leading the technical resolution of major incidents, critical core network outages, and customer-impacting service disruptions across multi-vendor service provider networks.
The successful candidate will act as the highest operational escalation point before vendor engagement, taking ownership of service restoration, root cause analysis, stakeholder communication, and continuous service improvement. This chance is ideal for a networking professional with deep expertise in IP routing, MPLS technologies, Segment Routing, transport networks, and customer-facing incident management within Telecom, ISP, or Service Provider environments
What you’ll do
•Incident Management & Service Restoration
•Lead the technical
📌 Principal IP Network Engineer (Pune)
🏢 Vodafone
📍 Pune