We are seeking a detail-oriented and decisive Assistant Manager - Security to join our dynamic team in Kochi, India. In this pivotal role, you will oversee daily security operations while fostering a safe, secure environment for our guests, staff, and valuable assets. This is an excellent opportunity for a collaborative leader who is passionate about innovative security solutions and committed to maintaining the highest standards of protection and professionalism.

- Oversee and manage daily security operations, ensuring a safe and secure environment across all property areas
- Supervise, train, and mentor security personnel while promoting adherence to company policies, industry best practices, and local regulations
- Monitor and analyze surveillance systems, access control points, and security equipment to identify vulnerabilities and recommend preventative measures
- Respond promptly and professionally to security incidents, emergencies, and guest concerns while maintaining composure and transparency
- Conduct regular security patrols throughout the property, including guest areas, back-of-house, perimeter zones, and restricted access points
- Prepare comprehensive and detailed incident reports and maintain meticulous security documentation for management review and compliance
- Coordinate effectively with local law enforcement, emergency services, and relevant stakeholders during critical situations
- Conduct thorough security risk assessments and develop innovative solutions to enhance overall property protection
- Ensure strict compliance with all security protocols, safety regulations, health standards, and organizational standard operating procedures
- Manage access control systems, key distribution, visitor management procedures, and maintain accurate records
- Provide regular security briefings, updates, and performance reviews to senior management and relevant departments
- Investigate security breaches, theft, suspicious activities, and implement corrective actions with analytical rigor




- Maintain confidentiality and discretion regarding sensitive security matters, guest information, and proprietary procedures
- Support team development through coaching, feedback, and inclusive leadership practices

Qualifications

Required Qualifications:

- Minimum 3-5 years of professional security experience in a corporate, hospitality, or similar organizational setting
- Proven supervisory or management experience with demonstrated ability to lead, motivate, and develop security teams
- Strong technical knowledge of security systems, access control technologies, surveillance equipment, and monitoring tools
- Excellent incident response and crisis management capabilities with sound decision-making skills under pressure
- Comprehensive understanding of security protocols, health and safety regulations, and organizational operational standards
- Proficiency in security documentation, report writing, record-keeping procedures, and data analysis
- Valid security license or certification as required by local, state, and national regulations in India
- Strong communication and interpersonal skills with the ability to liaise effectively with law enforcement, emergency services, and internal stakeholders
- Ability to maintain confidentiality and handle sensitive information with discretion and professionalism
- Physical fitness and capability to work varied shifts, including nights, weekends, and on-call availability

Preferred Qualifications:

- Experience conducting security audits, vulnerability assessments, and risk analysis
- Knowledge of conflict resolution and de-escalation techniques
- Familiarity with security management software and digital documentation systems
- Training and mentoring experience with security personnel
- Understanding of local Kochi security landscape and regional regulatory requirements
- Certification in advanced security management or related career development
- Experience in a customer-focused environment with emphasis on guest relations and service excellence

- Job-Category: Security, Safety & Quality
- Job Type: Permanent
- Job Schedule: Full-Time

📌 Assistant Manager - Security (Kochi)
🏢 AccorHotel
📍 Kochi