Overview

170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most key assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Microsoft Dynamics 365 Engineer will focusing on support and governance of the Microsoft Dynamics 365 suite. This role is critical in ensuring the seamless operation, configuration, and utilizing best practices of global Dynamics 365 applications, including Sales, Field Service, Project Operations, Client Care, Canvas Apps, and Power Platform, as well as integrations with other external systems. The ideal candidate will possess strong problem-solving abilities, excellent English communication skills,



and a passion for enabling business success through technology.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.

• Create and maintain up-to-date technical documentation, including process workflows, configuration guides, troubleshooting procedures, and integration setups.

• Provide day-to-day support for Microsoft Dynamics 365 applications, addressing user inquiries, resolving technical issues, and minimizing downtime.

• Provide hypercare coverage post-go-live to ensure smooth adoption and address any issues promptly.

• Assist in the deployment and stabilization of new implementations or updates.

• Support new feature deployments and updates by validating configurations and identifying potential risks.

• Perform system testing, including unit, regression, and user acceptance testing (UAT), to ensure changes meet defined requirements.

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📌 Microsoft Dynamics 365 Engineer (Gurugram)
🏢 Pinkerton
📍 Gurugram