JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a recent industry, join our team as we help shape a brighter way forward.
We are currently seeking a Customer Support Associate specializing in Yardi software/end user support to join our JLL Software and Technology Solutions Customer Experience team.
About JLL Software and Technology Solutions –
JLL Technologies is a specialized group within JLL. We deliver unparalleled digital advisory, implementation, and services solutions to organizations globally. We provide best-in-class technologies to bring digital ambitions to life aligning technology, people, and processes.
Our goal is to leverage technology to increase the value and liquidity of the world's buildings, while enhancing the productivity and the happiness of those that occupy them.
Location: Remote (India)
Hours: Must work a minimum of 5 US Eastern Business Hours *See additional information for more details
What this job involves
As a Customer Support Associate at JLL, you will be responsible for
User Administration
• Configure/update/termination of users
End User/System Support
• Support for end user inquiries or issues in our software applications
• Escalation of support tickets (when applicable) to engineering, management or software vendor
• Detailed review, analysis, description of end user issues when escalating
• Support the implementation of new modules and periodic system upgrades
Data Configuration
• Configure new (or remove) assignments in the Yardi system
• Test new modules and periodic system upgrades
• Underst
📌 Customer Support Associate (Bengaluru)
🏢 JLL
📍 Bengaluru