02 Oct
|
Accenture
|
Navi Mumbai
02 Oct
Accenture
Navi Mumbai
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Nutanix Administration, Vmware Virtualization Administration
Positive to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
- Document troubleshooting steps and resolutions to build a knowledge base for future reference.
- Assist in the continuous improvement of support processes and tools to enhance efficiency.
- Provide guidance and support to junior team members to foster skill development and knowledge sharing.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Nutanix Administration, Vmware Virtualization Administration.
- Strong understanding of virtualization technologies and their application in enterprise environments.
- Experience with system monitoring and performance tuning to ensure optimal operation of virtualized infrastructure.
- Ability to troubleshoot complex issues involving hardware, software, and networ
📌 Application Support Engineer (Navi Mumbai)
🏢 Accenture
📍 Navi Mumbai