Job Title - Assistant Manager – Blower Service (GD & Everest)

Location - Delhi

About Us

Gardner Denver Engineered Products India Pvt Ltd– An Ingersoll Rand Business was established with the purpose of empowering customers with reliable Industrial Low-Pressure & Vacuum Solutions, while delivering innovative and cost-saving engineering solutions across industries.

Job Summary

The Assistant Manager – Service will be responsible for managing and resolving all service-related queries at customer sites across India. This role requires robust technical expertise, leadership capability, and a business-generation mindset to ensure customer satisfaction while supporting service revenue growth.

Key Responsibilities

• Service Operations Management
• Manage day-to-day aftermarket service activities including breakdowns, preventive maintenance, overhauls, and commissioning support.
• Ensure timely response and resolution of customer service calls as per defined SLAs.
• Coordinate service scheduling, site visits, and engineer deployment across for Blower Service (GD & Everest) in PAN India.




• Monitor service KPIs such as response time, resolution time, first-time fix rate, and customer feedback.
• Team Leadership & Coordination
• Lead, guide, and support service engineers and technicians.
• Provide technical direction during complex troubleshooting and site issues.
• Participate in training, mentoring, and performance evaluation of service team members.
• Ensure adherence to safety, quality, and company service standards.
• Technical Support & Expertise
• Independently handle or oversee installation, commissioning, troubleshooting, and overhauling of equipment.
• Act as a technical escalation point for complex service problems.
• Support customers with operation, maintenance, and application-related guidance.
• Prepare and validate detailed service reports and root cause analysis (RCA).
• Aftermarket Business & Revenue Support
• Support spare parts sales, service contracts,

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