Job Title: Key Account Manager - Medical Business Division - DQS
Location: Bangalore / Mumbai / Delhi
Number of Positions: 3
Department: Medical Business Division
Employment Type: Full-Time
Job Overview
The Key Account Manager (KAM) will be responsible for achieving assigned revenue goals through cost-effective sales and business development activities within the Medical Business Division at DQS India. The role requires proactive customer engagement, strategic account management, lead generation, and cross-selling of DQS India's certification, training, and related services. The incumbent will work closely with internal sales teams, and operational functions to drive business growth and enhance customer satisfaction.
Key Responsibilities:
Business Development & Sales
• Identify, develop, and establish relationships with potential customers within the assigned territory and industry segment.
• Generate new business opportunities through market mapping, networking, referrals, and lead-generation activities.
• Develop and execute detailed account plans and sales strategies to maximize revenue growth.
• Forecast monthly, quarterly, and annual sales targets and ensure timely achievement of assigned budgets.
• Promote and sell DQS India's Medical certification, auditing, training, and related services to new and existing clients.
• Cross-sell products and services across the DQS portfolio to maximize customer value and account penetration.
• Explore new geographies and territories to expand market reach and business opportunities.
Customer Relationship Management
• Build and maintain solid relationships with key decision makers and stakeholders in customer organizations.
• Conduct regular client meetings, presentations, awareness sessions, and business reviews.
• Understand customer requirements and recommend suitable solutions that align with their business objectives.
• Ensure high levels of customer satisfaction through proactive communication and issue resolution
📌 Key Account Manager (India)
🏢 DQS
📍 India